As competition intensifies, insurance companies face the growing challenge of attracting and retaining a new generation of customers and employees. To compete effectively, they must continually work to improve the customer experience by delivering new products and services with speed, and by recruiting and training agents, brokers and customer service representatives (CSRs) who understand these products so they can more easily sell and service them.


They must also help customers make clear decisions about their insurance choices by presenting these options in a simple, easy-to-understand format. Microsoft® Dynamics 365 enables insurance companies to expand their market base and differentiate themselves from the competition through the creation of rich Web applications that transform the customer and employee experience.

Types of Insurance

Microsoft Dynamics 365 work best with any type of Insurance segments

Features of Dynamics 365