Call Center Operations made efficient with a CRM Solution

Elevate customer engagement with NSquare Xperts’ D365 WhatsApp API integration. Improve sales, marketing, and customer service with a CRM that seamlessly integrates with WhatsApp. WhatsApp is known to elevate customer engagement and deliver personalized experiences with our innovative WhatsApp API solutions.

Key Features of Call Integra

The Process

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Step 1
  • Initiate a call by simply selecting the Contact on the list
  • Dialler can be used to make calls to those not on the list
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Step 2

Dedicated buttons to receive and end calls

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Step 3
  • Create contact using the form.
  • Update Leads and Cases on CRM with a single click

Optimize Customer-
Centric Telephony
Management Solution

Application Flow

1
Create
Manage tasks and schedule emails.
2
Add
Add another call while.
3
Switch
Handle multiple calls at a time.
4
Hold
Put on hold to handle critical issues.

Call-Integra integrates with your CRM and telephony system to help your teams resolve more issues efficiently