Integrate WhatsApp with your CRM Software to achieve CX

Streamline Interactions
and Enhance Customer
Engagement

with WhatsAppDynamics

WhatsAppDynamics seamlessly connects WhatsApp with Dynamics 365, eliminating the need for third-party applications. This powerful tool enables businesses to manage customer interactions directly within Microsoft Dynamics 365, ensuring faster response times, improved engagement, and streamlined communication—all in one place.

With WhatsAppDynamics, you can send text, media, and interactive messages, respond to tickets raised, update with real-time status, and even manage bookings. Enhance customer satisfaction, boost loyalty, and optimize your support process with an effortless WhatsApp Integration with Dynamics 365.

Benefits of WhatsAppDynamics

Conversations

Dynamics Connector enables efficient two-way communication with your customers through WhatsApp Business Integration API. Depending on your client's needs, customers can directly contact your business for additional information or assistance via WhatsApp.

Multimedia Attachments

Integrating WhatsApp API enables inclusion of various types of multimedia attachments – audio, video, documents, images, location, contact information, and text; making it easier for the customer support team to resolve different types of queries.

Automated Messages and Quick Replies

Automated messages allow businesses to respond to their customers even outside business hours and never lose touch with potential customers. Quick replies help send more messages with minimum effort.

Personalize
outreach, streamline
communication with
WhatsAppDynamics

Technical Overview

How will WhatsAppDynamics help businesses?

Integrating WhatsApp with your CRM allows for real-time, direct communication with customers. This leads to faster response times, higher engagement rates, and improved customer satisfaction.

With WhatsApp integration, you can access customer data stored in your CRM to tailor messages and offers. Personalized communication fosters stronger relationships and boosts customer loyalty.

Enhance communication with customers by sending images, videos, and documents via WhatsApp Integration. Make your messages more engaging and informative with rich media content.

Connect effortlessly with customers worldwide using WhatsApp Integration. Maintain real-time interactions and break down geographical barriers with global communication.

Run highly targeted campaigns by integrating WhatsApp with your CRM. Deliver personalized messages and promotions directly to the right audience for higher engagement and sales.

WhatsApp integration enables your support team to handle inquiries and issues more efficiently. Quick resolution of customer problems enhances the overall support experience and increases customer retention.