Where WhatsApp Conversations & Dynamics 365 Work as One
Where WhatsApp Conversations & Dynamics 365 Work as One
Find us on Microsoft App Source
Find us on Microsoft App Source
Key Capabilities
AI-Powered Response Automation
Use AI-powered replies, intelligent routing, and automation to respond faster and resolve conversations more accurately with real-time Dynamics 365 insights.
AI-Powered Response Automation
Use AI-powered replies, intelligent routing, and automation to respond faster and resolve conversations more accurately with real-time Dynamics 365 insights.
Real-Time Sync with Dynamics 365
Every WhatsApp conversation is captured instantly within the customer's record. No manual updates, no screen switching, no missed interactions.
Real-Time Sync with Dynamics 365
Every WhatsApp conversation is captured instantly within the customer's record. No manual updates, no screen switching, no missed interactions.
Connected Sales, Service & Marketing
Create cases, update deals, trigger workflows, and send personalized messages directly from WhatsApp without leaving Dynamics 365.
Connected Sales, Service & Marketing
Create cases, update deals, trigger workflows, and send personalized messages directly from WhatsApp without leaving Dynamics 365.
Secure, Enterprise-Ready Messaging
Maintain compliance with role-based access, secure data storage, and full conversation traceability inside Dynamics 365.
Secure, Enterprise-Ready Messaging
Maintain compliance with role-based access, secure data storage, and full conversation traceability inside Dynamics 365.
Scalable for Global Teams
Enable consistent communication across regions, teams, and time zones with centralized controls and shared visibility for better coordination and oversight.
Scalable for Global Teams
Enable consistent communication across regions, teams, and time zones with centralized controls and shared visibility for better coordination and oversight.
Actionable Conversation Insights
Track engagement, response times, and customer intent with real-time analytics that turn WhatsApp conversations into measurable outcomes.
Actionable Conversation Insights
Track engagement, response times, and customer intent with real-time analytics that turn WhatsApp conversations into measurable outcomes.
Key Capabilities
Streamline your experience with tools designed to keep you secure, informed, and in control every step of the way.
AI-Powered Response Automation
Use AI-powered replies, intelligent routing, and automation to respond faster and resolve conversations more accurately with real-time Dynamics 365 insights.
Real-Time Sync with Dynamics 365
Every WhatsApp conversation is captured instantly within the customer's record. No manual updates, no screen switching, no missed interactions.
Real-Time Sync with Dynamics 365
Every WhatsApp conversation is captured instantly within the customer's record. No manual updates, no screen switching, no missed interactions.
Connected Sales, Service & Marketing
Create cases, update deals, trigger workflows, and send personalized messages directly from WhatsApp without leaving Dynamics 365.
Connected Sales, Service & Marketing
Create cases, update deals, trigger workflows, and send personalized messages directly from WhatsApp without leaving Dynamics 365.
Secure, Enterprise-Ready Messaging
Maintain compliance with role-based access, secure data storage, and full conversation traceability inside Dynamics 365.
Secure, Enterprise-Ready Messaging
Maintain compliance with role-based access, secure data storage, and full conversation traceability inside Dynamics 365.
Scalable for Global Teams
Enable consistent communication across regions, teams, and time zones with centralized controls and shared visibility for better coordination and oversight.
Scalable for Global Teams
Enable consistent communication across regions, teams, and time zones with centralized controls and shared visibility for better coordination and oversight.
Actionable Conversation Insights
Track engagement, response times, and customer intent with real-time analytics that turn WhatsApp conversations into measurable outcomes.
Actionable Conversation Insights
Track engagement, response times, and customer intent with real-time analytics that turn WhatsApp conversations into measurable outcomes.
Innovative Solutions Showcase
Two-way WhatsApp messaging linked to CRM entities
Automated reminders, alerts, and follow-ups
WhatsApp templates for sales, service, and notifications
Click-to-WhatsApp web integration
Conversation analytics inside Dynamics 365 dashboards
Integration with Power Platform for no-code automation
Business Impact
Increase conversions and satisfaction while reducing effort by automating personalized AI-driven communication and gaining deeper customer insights.
Business Impact
Increase conversions and satisfaction while reducing effort by automating personalized AI-driven communication and gaining deeper customer insights.
Technical Overview
Technical Overview
Technical Overview
Connect WhatsApp With Dynamics 365
Leverage the power of instant and automated WhatsApp responses for your customers syncing with Dynamics 365
Connect WhatsApp With Dynamics 365
Connect WhatsApp With Dynamics 365
Leverage the power of instant and automated WhatsApp responses for your customers syncing with Dynamics 365