Field Service Management Software
NSquare FIESA, a reliable, robust field service management solution that brings all your field operations on a single platform, minimizes the burden on your field engineers, sharpens the productivity of your process maps, and gets you the extra edge in the field.
This One's On Us!
Get a free, quick demo on how our app helps you transform your field service ops
You will like what you see.
We Got 5 Things To Make Your Field Service Rock!
1. System Driven Efficiency
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⮟ Mobile Work briefings
Never miss a scheduled task again! Our cutting-edge app enhances technician experience on-site with summarized and critical information provided at their fingertips.
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⮟Realtime Updates
Experience real time access to work orders, customer details and schedules. Stay informed and responsive.
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⮟Real time tracking
Monitor your field technicians in real-time on map ensuring accurate scheduling and prompt responses to service request.
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⮟Post work summaries
Effortlessly capture images/video and quickly share detailed work summaries and reports enhancing transparency and communication.
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⮟Health and safety
Prioritise technicians’ safety with Health and safety measures reducing on-site risks.
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⮟Improved FCR
Our AI-based scheduling, automation and work order assignments leads to higher rate of FCR.
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⮟AI based scheduling
Leverage AI for skill-based routing, optimise technicians’ schedules, reducing travel time and boosting efficiency.
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⮟Speech to text
Easily capture work details and notes by using speech to text technology saving valuable time.
2. Better Work Order, Asset Management
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⮟Asset Service Management
From installation to maintenance keep a comprehensive record of every asset’s history ensuring you provide top notch services.
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⮟Work order Management
Seamless automation to ensure efficient task creation, tracking and completion.
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⮟Manage PPM
Streamline PPM by auto task generation and scheduling, pro-actively enhancing asset performance.
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⮟Scan and find asset information
Speed up locating asset details and history saving your time and efforts.
3. True, Useful Integrations
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⮟Interoperability
You have an API, It can connect with it.
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⮟ERP
This means instant access and updates on real-time inventory levels, orders, & customer data.
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⮟Job Card system Integration
Effortlessly allows to view and update job details, schedules, and progress.
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⮟HRMS Integration
Keeps your HR management in sync and enables efficient tracking of work hours, leave request and performance data.
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⮟Invoice Integration
Streamline the billing process, reducing manual data entry and errors.
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⮟Any Legacy App Integration
Don’t worry if you have legacy app, our app allows you to modernize your operations without disrupting established processes.
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⮟Inventory
View inventory levels, order parts and track usage from the field
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⮟Scheduling and dispatching
Efficiently assign and manage technician’s schedules, reassign and optimize with our AI capabilities.
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⮟Document Management
Store and access essential documents, articles, and manuals on the go.
4. Better Inventory Capabilities
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⮟Transfers
Whether it's from main warehouse to another or to a technician on-site, our app simplifies the process.
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⮟Alerts on Procurement
Stay ahead of inventory shortage, notifies ensuring you never run out of crucial parts or product.
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⮟Stock Analysis
Gain valuable insights, monitor usage and make decisions to optimize your inventory.
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⮟Warranty
Keep track of product warranties to ensure timely repairs or replacement.
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⮟RMA & RVA
Manage and track product returns efficiently reducing hassles with ease.
5. Better Customer Experience
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⮟Scheduling Assistant
Say goodbye to lengthy calls and emails, schedule service appointments at your convenience on date that works best for you with few taps on your device.
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⮟Quote Acceptance
No more delays in accepting quotes, review and accept quotes with ease.
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⮟Payment and sign off
Pay for the services directly through the app and electronically sign off to confirm your satisfaction on our job completion.
Making WhatsApp work for you
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⮟Create Work Order
Goodbye to complex process, simply send message or initiate a chat our system understands your needs and generates work orders promptly.
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⮟Real-Time Updates
Be it job progress, ETAs or important notifications keep your customers well-informed through WhatsApp.
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⮟Payment and receipt
Hassle free service payments via WhatsApp making transaction quick and convenient.
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⮟Feedback
Gather valuable feedback effortlessly after service is completed directly through WhatsApp.
IOT Enabled? Unlock the Power
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⮟Device Integration
Seamlessly connect IOT devices to manage and monitor assets remotely ensuring optimal performance and reducing downtime.
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⮟Auto WO generation
Let IOT devices do the work by automatically generating work orders when required.
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⮟Cost Optimization
Reduce cost with IOT before they become expensive problems through predictive maintenance.
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⮟Increase Efficiency
Empower your team with IOT insights with real-time information access and efficient troubleshooting.
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⮟Remote Monitoring
You are always in control even if you are not on location, monitor from anywhere.
Get a demo
Start your journey with us now
Top notch user experience.
Full Control On Your Field Service Operations
