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Microsoft CRM for
Call Integra
Call Integra For Microsoft Dynamics CRM
NSquare’s Call-Integra Add-on for Microsoft Dynamics CRM integrates your CRM and telephony systems with Microsoft Dynamics CRM which allows to bring in more efficiency
CRM & Telephony integration CTI with Call Integra
Call Integra for Microsoft Dynamics CRM
Call-Integra for Microsoft Dynamics CRM integrates your CRM and telephony systems providing integration for your Microsoft Dynamics CRM solution.
Main Features
- Streamlined telephony activity within your business
- Improved customer relationships, service levels and customer satisfaction
- Increased telephone call efficiency and throughtout
- Increased business productivity
- Reduced development costs with ease of deployment and implementation
- Support Microsoft Dynamics CRM 2011, 2013, 2015 and Online
Call Integra
The Process
Initiate an Outgoing Call
- A call can be started by simply selection of item like contact.
- User can dial number by using dialer and call using using call button.
Create CRM Records
- User can directly create contact on clicking contact button. The contact form will be open.
- Likewise, user can create Lead, Opportunity, Account and Case.
Call Receive/End:
Call can be received using receive button and end call by end button.