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WhatsApp Integration
Whatsapp Integration With Dynamics CRM
The WhatsApp CE Connector powers your communication with customers all over the world, so you can connect with them on WhatsApp in a simple, secure, and reliable way. In addition to cover CRM sales inquiry, quotations, ordering, and invoicing sales stages can be extended with the help of Whatsapp. Email escalations and notifications will be covered through workflows process in different entities of the system using Whatsapp as a channel.
WhatsApp Integration with Dynamics CRM
WhatsApp Integration
Technical Overview
WhatsApp Integration
Features
Conversations
Dynamics connector will provide efficient two-way communication with their customers, depending on their needs. Customers can directly contact you for additional information or assistance through WhatsApp
Multimedia Attachments
With the inclusion of 7 different multimedia attachments - audio, video, documents, images, location, contact information, and text, you can answer customer queries & relevant details
Automated Messages and Quick replies
With quick replies, you can send more messages with lesser effort. System will not keep customers waiting! Respond to customers off business hours to keep them updated & never lose touch with your prospects
WhatsApp Integration
Benefits
Customer Engagement
According to a research, companies that engage with their customers on social media were able to increase the customer spend by 20% to 40%
Proactive Customer Interaction
Organizations need to improve communication between departments. They require a cloud solution to manage on field sales team to better manage client communication
Proactive Customer Interaction
Organizations need to improve communication between departments. They require a cloud solution to manage on field sales team to better manage client communication